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🇺🇸 US data region for new workspaces, requested by early access community.
⚠️ Needs votes to be added to the roadmap (more demand = earlier launch)
Draft
<ul>
<li>
Virginia, USA via Azure
</li>
<li>
Included with all paid plans (including LTDs)
</li>
<li>
Transfer of existing data from EU workspaces won’t be possible
</li>
</ul>

In Review

US Data Region (Voting - needs demand)

Eray Ocak

Planned

A/B Testing with content replacement (Voting - needs demand)

The shutdown of Straico proves that more flexibility is needed for BYOK settings.Could you please add OpenAI-Compatible Provider setup in BYOK ?OpenAI-Compatible setup (baseURL + API) is currently the standard for BYOK.Why does this matter?<ul><li>Freedom of Choice: Users are able to use their current AI Providers (you name it OpenRouter, Google AI Studio, Ofox, LLM Gateway, Runeware...)</li><li>No Reliability Trade-off: It’s a standard "plug-and-play" format, without degrading performance</li><li>Future-Proofing: Avoid be tied to a single provider’s roadmap.</li></ul>

OpenAI-Compatible Provider setup in BYOK settings

img]:mt-2">Complete session replay feature, including:<ul class="m-0 p-0 list-outside [&amp;>li]:mt-1 text-sm !list-disc"><li class="mx-8">Hover and scroll playbacks</li><li class="mx-8">Dialog, modal, and popover handling</li><li class="mx-8">DOM (page content) mutation handling</li><li class="mx-8">High fidelity snapshotting via Vanguard 2</li><li class="mx-8">Replay and analyze sessions with Kai</li></ul>

Session Replays

img]:mt-2">Upcoming major release for Grain

Major Grain Release

Connect Grain to external tools via API endpoints, webhooks, and a data layer. Push events, pull analytics data, and sync with your existing stack.Currently in development.

Grain Connectors — API & Webhook & Data Layer

Kai now supports the latest AI models when using your own API key (BYOK):<ul><li>OpenAI: GPT-5.5, GPT-5.4, GPT-5.4 Mini</li><li>Google: Gemini 3.5 Flash, Gemini 3.1 Pro</li></ul>The model picker was also reorganized: newest models appear first within each provider, and older models (Gemini 2.5 Flash/Pro, GPT-4.1, GPT-5 Mini, GPT-5.1, GPT-5.2) moved into a collapsed Legacy Models section. Existing selections keep working.

Completed

New BYOK models: GPT-5.5 / 5.4 and Gemini 3.5 Flash / 3.1 Pro

Three new rule-based insight cards on your Overview and Custom Views:<ul><li>Revenue Risk — flags conversion paths losing the most revenue vs. prior period</li><li>Top Growth Lever — identifies which event, page, or segment has the highest upside</li><li>Fastest Win This Week — the single highest-impact action ranked by effort-to-impact ratio</li></ul>Always up to date. No configuration needed.

New Insight Cards: Revenue Risk, Top Growth Lever, Fastest Win

img]:mt-2">Ability to create custom dashboard views that you can share with team members and clients. Including:img]:mt-2">- Custom chartsimg]:mt-2">- Custom breakdownsimg]:mt-2">- Deep dive on selected conversions and eventsimg]:mt-2">- Trend linesimg]:mt-2">- Insightsimg]:mt-2">- Live viewimg]:mt-2">- Attributions

Custom Dashboards (Saved Views)

A new insight card is now live on your Overview and Custom Views. Track bounce rate alongside your other key metrics, in one place.

Bounce Rate Insight Card

Kai (formerly Query Copilot): chat with your database - Jan 2026

Grain Tag now fingerprints DOM elements for more resilient event matching across page updates and DOM changes. Your tracked events stay matched even when the underlying page structure shifts.

Element Fingerprinting for Resilient Tracker Matching

Looms for setup guides

Updated WordPress plugin with Recall support, improved auto-event detection, and significantly better WooCommerce integration — including server-side events with separate checkout and order completion tracking.

WordPress Plugin 4.4

Kai now has three model tiers:<ul><li>Kai Instant — Fast answers, zero cost. Quick lookups, simple counts, everyday questions. Always free.</li><li>Kai Thinking — The new default. Smarter model, deeper analysis, at a third of the old cost.</li><li>Kai Pro — Deep reasoning for complex investigations. Forecasting, root cause analysis, multi-step research.</li></ul>Credits are replaced by weekly usage limits that reset automatically. Existing credits preserved as Extra Usage.

Kai 2 — Three-Tier Model System

Build and manage Grain Rescue campaigns with a visual timeline. Set up banners, modals, and notifications with targeting rules, then see all active and scheduled campaigns on a single timeline.